Privacy Policy
This Privacy Policy explains how Heritage Trails handles personal data when you use sauceparceltree.homes, make a booking, or contact us about our culinary and market tours in Vietnam.
Data We Collect
We may collect identification and contact details, booking and payment-related information, dietary preferences or restrictions shared for tour planning, meeting-point and attendance details, communication records, and technical data such as device and usage information. We use this information to manage reservations, confirm route and tasting arrangements, and operate the website.
How We Collect Data
We receive data directly from you when you submit a request, make a booking, communicate with us, or provide dietary information. We also collect certain information automatically through the website, including basic technical and usage data, and we may receive limited information from payment or service providers involved in processing a booking.
Cookies We Use
We may use essential cookies to support site operation and security, preference cookies to remember settings, and limited analytics cookies to understand how the site is used. Cookies are used only for practical website functions and do not change the terms of your booking or tour.
Cookie Controls
You can manage cookies through your browser controls and, where available, any cookie preference tools on the site. Blocking some cookies may affect site functions such as form handling, session continuity, or preference storage.
Why We Use Data
We use personal data to respond to inquiries, manage date and group requests, collect dietary information for route planning, confirm venue availability, arrange route and tasting details, process booking payments, coordinate meeting-point check-in, and deliver guided tasting walks. We also use data to maintain records, improve site reliability, prevent fraud or misuse, and meet legal, accounting, and tax obligations.
Service Providers and Partners
We may share data with payment processors, website hosting and technical support providers, and other operational partners that help us run bookings and communications. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
Legal and Required Disclosures
We may disclose personal data when necessary to comply with law, respond to lawful requests, protect our rights, investigate misuse, or support accounting and tax obligations. We may also share information where needed to complete a booking or process a payment.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing based on our legitimate interests where that basis applies.
To protect your information, we may ask for details that help verify your identity and locate the relevant records. If a request cannot be fully satisfied, we will explain the reason where the law requires us to do so.
Booking, payment, and communication records are retained for the period needed to manage the service, resolve disputes, meet accounting or tax obligations, and maintain business records. When data is no longer required, we delete it or anonymize it where practical.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The version in effect is the one posted at the time you use the site or submit information.